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  • No Payments 11pm-1am Last Thursday Each Month.

    Our system will perform maintenance once a month from 11 pm to 1 am on the last Thursday of every month. During this time payments cannot be made on our website, over the phone, or thru the kiosk. 

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OUTAGES: 970-565-4444 | CONTACT: 970-565-4444

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Billing Inquiries

  • Local/Main Number: 970-565-4444

  • Toll Free: 800-709-3726

Postal Mail

  • P.O. Box K, Cortez, CO 81321

Corporate Headquarters

  • 801 North Broadway, Cortez, Colorado 81321

Engineering & Operations

  • 23999 Road L.4, Cortez, Colorado 81321

Cortez Corporate Office Hours

  • 7:30 am to 5:30 pm, Monday-Thursday

  • Friday: 7:30 am - 11:30 am

Offices are closed on the following holidays:

  • New Year's Day in January

  • Memorial Day in May

  • Independence Day in July

  • Labor Day in September

  • Thanksgiving Day and the day after in November

  • Christmas Eve and Christmas Day in December

Note: If a holiday occurs on Saturday, the preceding Friday is observed. If a holiday occurs on Sunday, the following Monday is observed. 

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Contact Us:

Empire Electric Association, Inc

Outages: 970-565-4444

Office: 970-565-4444

801 North Broadway,

Cortez, Colorado 81321

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©2023 Empire Electric Association, Inc. All Rights Reserved.

  • Home
  • Account
    • Payment Options and Assistance Programs
    • Start or Change Service
    • Rates
    • Rate Comparison Tool
    • SmartHub Login
    • SmartHub Tips
    • Time of Use Time Periods
    • Understanding Your Bill
  • Energy Programs/Services
    • DER, DG, Net Metering and More
      • Green Power Program
      • Renewable Energy Programs
      • Questions to Ask a Solar Contractor
    • Energy Efficiency Products Program (Rebates)
    • Low Income Weatherization
    • Meter Information
    • Programs to Help You Save Energy
    • Energy Saving Tools
      • Together We Save
      • Home Energy - Ways to Save
    • Energy Education for Youngsters
    • Electric Vehicle Information
  • Community
    • Empire Electric
      • Co-op Careers
      • Cooperative Difference
      • Governing Documents and Policies
      • Historical Timeline
      • Touchstone Energy
    • Membership Info
      • Annual Meeting
      • Benefits of Membership
      • Board Meetings and Minutes
      • Board of Directors
      • Capital Credits
      • Member Newsletter
      • Press Releases
      • Scams
    • Community
      • Community Room
      • Community Resources
      • Donation and Sponsorship
      • Photo Contest
      • Scholarships
      • Youth Trips
  • Safety
    • Electrical Safety
      • Electrical Safety Information
      • Safety Demos
      • Safety Quiz
    • Outage Center
      • EEA Outage Map
      • Prepare for an Outage
        • Outage FAQ
      • Storm Center