When you're out of power, we're out to restore it.
Providing safe, reliable electricity to Empire’s members is an ongoing challenge when storm-related weather or an accident can disrupt the electricity we are so used to having. Sometimes electricity flickers momentarily and will then return, but serious damage to power lines and the electrical grid can cause outages for days or weeks. Below is some valuable information to help keep you safe and comfortable during a power outage of any length. Click here to go to EEA's Outage Map.
Don't panic. Check to see if your neighbors still have electricity. If they do, the problem could be inside your home. Check your main fuses or circuit breakers to see if they have blown or tripped.
If the problem is not in your home, call EEA at (970) 565-4444 and a crew will be dispatched as quickly as possible. We will let you know if it will be an extended outage. Unplug appliances with electronic components, such as microwaves, televisions, and computers. This can help eliminate damage to your appliances from voltage surges when the electricity is restored. Wait a few minutes before turning on these appliances when electricity is restored to reduce demand on the electrical system.
If you plan to have a permanent back up generator you must have a transfer switch installed per the electric code.
If you are using a portable generator you must also have a code compliant transfer switch if you plan to connect it to your main panel.
If you are going to connect essential appliances directly to your portable generator please use caution. DO not overload the generator and use properly sized extension cords. More safety tips are blow.
Outage safety for your appliances.