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  • No Payments 11pm-1am Last Thursday Each Month.

    Our system will perform maintenance once a month from 11 pm to 1 am on the last Thursday of every month. During this time payments cannot be made on our website, over the phone, or thru the kiosk. 

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OUTAGES: 970-565-4444 | CONTACT: 970-565-4444

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Payment Options and Assistance Programs

Payment Information and Options

If you have any questions or concerns about your payment options, please call us at (970) 565-4444 or                  (800) 709-3726.

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    Contact Us:

    Empire Electric Association, Inc

    Outages: 970-565-4444

    Office: 970-565-4444

    801 North Broadway,

    Cortez, Colorado 81321

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    ©2023 Empire Electric Association, Inc. All Rights Reserved.

    • Account
      • Payment Options and Assistance Programs
      • Start or Change Service
      • Rates
      • January 2024 Rate Change
      • 2023 Rate Comparison Tool
      • SmartHub Login
      • SmartHub Tips
      • Time of Use Time Periods
      • Understanding Your Bill
    • Energy Programs/Services
      • DER, DG, Net Metering and More
        • Green Power Program
        • Renewable Energy Programs
        • Questions to Ask a Solar Contractor
      • Energy Efficiency Products Program (Rebates)
      • Heat Pump Rebate Form
      • Weatherization Assistance
      • Meter Information
      • Programs to Help You Save Energy
      • Energy Saving Tools
        • Together We Save
        • Home Energy - Ways to Save
      • Energy Education for Youngsters
      • Electric Vehicle Information
    • Community
      • Empire Electric
        • Co-op Careers
        • Cooperative Difference
        • Governing Documents and Policies
        • Historical Timeline
        • Touchstone Energy
      • Membership Info
        • Annual Meeting
        • Benefits of Membership
        • Board Meetings and Minutes
        • Board of Directors
        • Capital Credits
        • Member Newsletter
        • Press Releases
        • Scams
      • Community
        • Community Room
        • Community Resources
        • Donation and Sponsorship
        • Photo Contest
        • Scholarships
        • Youth Trips
    • Safety
      • Electrical Safety
        • Electrical Safety Information
        • Safety Demos
        • Safety Quiz
      • Outage Center
        • EEA Outage Map
        • Prepare for an Outage
          • Outage FAQ
        • Storm Center